FAQ

How does the return or exchange work?

To initiate a return, you can contact us at retoure@maybemo.de . Please note that returns must be sent to the following address:

Eddie Morban (MAYBEMO)

Eppsteinerstraße 39,

67227 Frankenthal (Palatinate)

Germany



If your return is accepted, we will provide you with instructions on how and where to send the package. Items returned to us without a return request being made will not be accepted.

Important! Put the return form in the return package.


If you have any questions about returns, you can contact us at any time at info@maybemo.de .

The right to return and refund is based on our right of withdrawal

How do I find the right size?

There is a size chart (in cm) on each product page as well as a further overview in the product's image gallery. If you have any questions, please feel free to contact us at info@maybemo.de .

How do I care for my clothes properly?

Our fabrics have been carefully selected and tested to ensure they are machine washable. However, please follow the care instructions. If in doubt, hand washing is recommended. If you use the washing machine, please wash the clothes with similar colors.

When are returns processed?

Returns are not processed daily. We process returns three times a week to ensure that each return is processed carefully and efficiently.

What to do if there are production errors?

We apologize for any errors in the production of our items and the inconvenience this may cause. Please contact our customer service at support@maybemo.de to inform us of the problem. Please also include photos of the defects in your message. Our team will take care of it immediately so that you receive a new product as soon as possible. Thank you for your understanding and patience.

How long does it take for my order to arrive?

The delivery time is usually 2 to 5 days. However, for large order quantities, there may be delays of 2 to 3 days. We do our best to ensure that you receive your package promptly. Information on different delivery times can be found in the product description

Why do we ship plastic-free?

A healthy carbon footprint and contributing to sustainability are particularly important to us, which is why we at MAYBEMO ship completely plastic-free.

MAYBEMO story

MAYBEMO is an up-and-coming fashion brand founded in 2024 by two ambitious young entrepreneurs. It stands for elegance and well-being and impresses with fair prices that reflect unique quality. MAYBEMO 's goal is to create fashion that not only looks good, but also makes you feel good - for you and your everyday life.